Our staff here at Florence House Medical Practice are trained to ask about domestic abuse and specialist workers are available to support you.
We are an IRIS (Identification and Referral to Improve Safety) practice which means you can talk to our doctors, nurses and other staff working here, if you are being hurt or controlled by your current or ex-partner or are afraid of someone at home or a member of your family.
The IRIS service is for all patients and staff, both women and men who are aged 16 or over.
Social isolation can increase stress at home, impacting on you and your family’s well-being and so, your GP practice is here to help you.
You will then be referred to our practice’s IRIS worker known as the IRIS Advocate Educator.
You can also self-refer by ringing the IRIS office directly on 0161 820 8416 between 09:00 and 16:30.
In an emergency call the Police on 999.
Other useful information and contacts
Silent Solutions Police
In an emergency call 999 for emergency services. If you cannot safely speak to the operator to ask for the Police, stay on the line and the call will be forwarded to an operating system. Press 55 to be transferred to the local police force as an emergency.
National Domestic Abuse Helpline
Available 24 hours a day.
Telephone: 0808 2000 247
Men’s Advice Line
Telephone: 0808 8010327
Manchester Women’s Aid Helpline
Live chat available Monday to Friday 10:00 to 12:00 (including
Telephone: 0161 660 7999
For advice on how to cover your tracks on-line go to the Women’s Aid website.
Domestic abuse: get help during the coronavirus (COVID-19) outbreak
This useful webpage from the Government provides advice on how to get help if you or someone you know is a victim of domestic abuse.
A free to download mobile app providing support and information to anyone who may be in an abusive relationship or those concerned about someone they know.
Available in four languages: English, Urdu, Punjabi and Polish.
Galop LGBT Domestic Violence Helpline
Telephone: 0800 999 5428
Greater Manchester Domestic Abuse Helpline
Telephone: 0161 636 7525
Saheli Asian Women’s Project
Telephone: 0161 945 4187
Community Language Helpline Service (Urdu and Punjabi)
Telephone: 0161 636 7525
Greater Manchester End the Fear website
Web address: www.EndtheFear.co.uk
Karma Nirvana Helpline
For ‘honour’-based abuse and forced marriage
Telephone: 0800 599 9247
Manchester Social Care (adults and children)
Telephone: 0161 234 5001
A UK-wide charity has further advice and support on COVID 19 and domestic abuse.
Web address: www.safelives.org.uk
Surviving Economic Abuse
Web address: www.survivingeconomicabuse/resources
The Respect Phone line is a confidential national helpline, email, webchat service for perpetrators of domestic abuse looking for help to stop.
They help male and female perpetrators in heterosexual or same sex relationships. Partners or ex-partners of perpetrators, as well as family and friends, are welcome to get in touch for information, advice and support.
Talk Listen Change (TLC)
TLC is the local provider of perpetrator behaviour change programmes in Manchester.
Telephone: 0161 872 1100