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Noticeboard

Our website is compatible with the browser text zoom facility (click below for info) where you can increase/decrease the size of the font inline with your requirements. Our site will work with most common screen readers and  have full operational support for the Browsealoud*

How to use browser text zoom facility 

(Browsealoud is a 3rd party assistive software makes websites accessible with screen reading & translation tools for visitors with dyslexia & reading difficulties)

 

Practice Policies

Complaints

Customer service formWe make every effort to give the best service possible to everyone who attends our practice.

However, we are aware that things can go wrong resulting in a patient feeling that they have a genuine cause for complaint. If this is so, we would wish for the matter to be settled as quickly, and as amicably, as possible.

To pursue a complaint please contact the practice manager who will deal with your concerns appropriately. Further written information is available regarding the complaints procedure from reception.

 

Respect

 

Our team are here to help and will be polite and helpful to all patients and visitors

 

If you consider that you have been treated unfairly or inappropriately, please ask to speak with the Practice Manager, who will be happy to address your concerns

 

We do not accept any violent and/or aggressive behaviour and people who act this way will be asked to leave the practice premises and may be removed from our patient list.



 
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